• What size units do you have?
  Our standard sizes range from 5’x5’ to 10’x30’ and about 8’ high (all dimensions are approximate), but many facilities also offer smaller and larger spaces, from storage lockers to extra-large units. Use our Size Guide to find the right amount of space for you.
  
  
• Does Desert Harbor provide locks? Do you keep a key to my storage unit?
  You can purchase a new, sealed lock at our front office. No one else has a key to that lock – just you. If you prefer to provide your own lock, you’re welcome to do so.
  
  
• Do you have drive-up units?
  Yes. A drive-up unit has a roll-up door and its own loading area. Just drive up to it and load your belongings in or out.
  
  
• Do you offer RV/boat/car/motorcycle parking?
  Yes.
  
  
• Do you rent space month-to-month or do I have to sign a lease?
  Our rental contracts are month-to-month agreements – no long-term lease is required.
  
  
• When can I access my storage unit?
  Seven days a week, 24-hours a day.
  
  
• What's the difference between access hours and office hours?
  During access hours, you can use your gate code to access your storage unit. During office hours, your Property Manager is available to provide in-person customer service (like answering questions, selling supplies, accepting rental payments and so on).
  
  
• If I rent a storage unit from you, can my spouse, kids or friend have access, too?
  When you rent from Desert Harbor Storage you can allow access for other people you specify (or restrict access only to yourself).
  
  
• If I lose my key and/or access card, what do I do?
  Call your Desert Harbor Storage Property Manager for assistance during regular business hours.
  
  
• Do you require insurance on my stored goods?
  You are responsible for the things you are storing at Desert Harbor Storage and insurance for your stored belongings is required. You may be covered under an insurance policy you already have. Check with your insurance agent to be sure.
  
  
• What kind of documentation do I need to provide to rent a storage unit?
  You will need to provide a valid, government-issued form of identification (e.g., driver’s license, state ID or passport).
  
  

• How much do you charge?
  Visit the Pricing & Information page for complete details.
  
  
• How do I pay my bill?
  Desert Harbor Storage offers three convenient ways to pay:
  
  
  • Pay by mail.
    Mail your payment to your Desert Harbor Storage location. Please include your storage unit number on your check or money order.
    
  • Pay in person.
    Pay your bill at your Desert Harbor Storage facility with cash, check or credit card.
    
  • Pay by telephone.
    Call us 928-855-0422.